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SECURITY - COVID 19

Our main goal was always you.

In everything we do, we always value the best service and experience of our guests.

Faced with the COVID-19 pandemic, the moment calls for caution and responsibility. We have adopted procedures to preserve the health and well-being of all our guests and employees thus guaranteeing the safety they deserve without losing the essence of Green.

Here we make a commitment to our team and invite all our guests to be part of these procedures because WE ARE STRONGER TOGETHER!

RESERVATION

Right after confirming your reservation, we kindly ask you to contact our team through our WhatsApp (73) 99981-7822, whereby we will start the monitoring in a completely personalized way from your arrival until the time of check-out.

TRANSFER IN / OUT

We have an exclusive TRANSFER service, with a driver wearing mask, a disinfected and clean car, 70% alcohol and temperature measurement before entering vehicles. This way we can ensure everyone's safety. For more details and to hire our transfer service contact our WhatsApp (73) 99983-8957.

PREPARING YOUR ARRIVAL

PERSONALIZED MINIBAR

Our minibar has also changed!
Now it's YOU who chooses the items you would like to have in your room. With this new way of preparing for your arrival, we can guarantee that all products have been placed there for you and by you, and the best: no risk of contamination. A safe minibar with the items you like best. To personalize your fridge, our team will send our form with the items we have available and spaces

CHECK IN ONLINE

Our CHECK-IN is now online, after confirming your reservation, our team will send our check-in form via email or WhatsApp. Thus, we save time and reduce contact with papers.

ARRIVING AT GREEN53

When you arrive at Green53, feel embraced and welcomed. The hugs and handshakes are still suspended but our welcome is even more alive and personalized, we want you to feel welcomed and safe. One of our receptionists will welcome you and initiate the first security protocol, the temperature measurement, after this procedure they will accompany you to your accommodation in a totally safe way, respecting the distance, using a mask and gloves.

RECEPTION

Our reception works 24h, so any request can be made directly to our receptionists through our WhatsApp.

BREAKFAST

Our breakfast is even better.
In addition to being completely personalized, with items and time chosen by you, so that we can guarantee everyone's safety. In addition, our coffee can be served in the main lounge or in the garden. For those who are part of the risk group we offer breakfast in the room. And to ensure your total safety our placemats have been replaced by washable sets, which are cleaned in our laundry room after each use, one for each guest. The same care was taken for cutlery that has now received extra protection.

GREEN53 MEALS

We have snacks prepared in our kitchen with the quality standard you deserve. All homemade and safe. Try one of our delights. We have quiches, pizza, broths, cakes, tapioca and more, ask for our digital menu.

ROOM CLEANING

All rooms are cleaned every morning but if you feel safer you have the option of waiving this service. Bed linen and towels also gained an extra boost in washing with the addition of 70% alcohol and other hygiene measures. Our cleaning team is trained and prepared to do the cleaning following all the safety protocols, with gloves, mask, apron, face shield and paying greater attention to the handles and switches, ensuring the safety of everyone.

SOCIAL AREA

In all our spaces we offer alcohol gel; Soft cotton towels have been temporarily replaced by paper towels; Liquid soaps for hand hygiene; Our charming and traditional waste bins have been replaced by pedal bins;

Our team is read to receive you.

In this moment of change, it is very important to think about the collective, which is why we invite you, guest Green53, to join this fight against COVID-19 together with us. You just need to:

– Make the first contact with our team and fill out the online forms;

– Wear your mask in social areas;

– Respect social distance;

– Make the prior appointment for meals and respect the chosen times;

– Enjoy your stay at Green53 and discover Ilhéus safely.

CARE AND PROTECTION

Inspired by the colors of the Atlantic Forest, the fluidity of the sea of Bahia and the diversity of cocoa farming, Green 53 has an active commitment to sustainably preserve the region’s wealth. We reuse rainwater for irrigation of the hotel’s green areas. We use the green roof technique in our house to reduce the ambient temperatures. Here, the only goal is to get good smiles and leave great memories behind.

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